Organizational Consultation

During my time in leadership roles I found that all too often decision-makers jump to the conclusion that an operational or service delivery problem is always a workforce or staff problem. Thinking in this way is both costly and means that you often miss out on noticing the contextual problems - workflow issues, environmental factors, client characteristics, leadership characteristics - that are each potential contributors to problems in the care delivery environment. It also means that you lose valuable opportunities to make system level changes that would benefit your teams and your organizations in the long run.

 

I approach organizational problem solving with an eye to all of the potential contextual factors that contribute to an organizational outcome and evaluate each one to determine where sustainable change can be initiated. I excel at navigating complex systems and personalities! I am a big picture thinker, able to make quick holistic judgements with the openness and curiosity to value and seek out disconfirming evidence, alternate ways of understanding a problem, and the often overlooked strengths of people and systems.

 

I have particular interest and ability to work with behavioral health organizations that need assistance:

• developing and refining clinical workflows

• creating or implementing measurement or outcomes based service environments

• working to develop a CCBHC

• developing senior clinical and operational leadership

• developing clinical training plans

• conducting a community needs assessment

• writing grants for new or existing clinical programs

 

 

To discuss your organization's consultation needs, please contact me to set up an initial consultation.